Types Of Workplace Communication
Communication exchanges in the office are crucial for the success of the company’s operations. The bosses will be able to send clear instructions to the staff. While the rest of the team will manage to talk among themselves to tackle a particular task. But words are just a part of excellent workplace communication. There are other valuable forms of communication that each company can use. These types of communication help to improve the production, foster teamwork, and boost the employees’ morale to ensure the success of the business.
These are the types of workplace communication and how to enhance it for the benefit of your company.
Body Language And Non-Verbal Expressions
Aside from correctly wording the message. Every employee must be mindful of the body language and facial expressions they use. While communicating with people in the organization. If you want other people to focus on your speech, practice eye contact with them as you talk. Relax your arms on your sides to encourage the people you are having conversations with to feel comfortable.
Remember, other people will not think on the edge if you convey your message positively. If you want to know how you look like when making a speech, you may practice in front of the mirror to see if your body language and facial expressions match your words.
As much as possible, all members of the company can use face-to-face communication to convey important instructions instead of passing a message through another person or a series of emails. It will help prevent any misunderstandings since all persons responsible for the task will get direct information from the source. Also, speaking directly with another person will let each party understand all the crucial details of the job. It will also enable the people involved to see the body language and facial expressions of one another.
If a personal conversation is not possible, some companies rely on phone communication to get their messages across. This type of conversation is particularly beneficial if some of the staff members work remotely in different locations.
But to make your phone conversations more productive, try to smile as much as possible by talking to someone on the phone. It will help in giving you a friendlier and less-intimidating tone. List down all the crucial points of the conversation to help you remember what you just discussed. Also, always make sure to speak clearly so the person on the other end will understand everything you say during your conversation.
Another critical part of workplace communication involves memos, emails, and notes sent to each member of the organization. Since not everyone can see or hear the instructions clearly through this medium, it can create the most misunderstandings compared to the other types of communications.
Some people may read between the lines or overanalyze the words or emotions conveyed through written communication. If you need to send a note to your staff or colleague, ask someone to check it first so you can avoid misunderstandings.
All communication within the company is a work in progress. So always try to evaluate if your chosen workplace communication type can really help you get your message across so you can correct it right away. You may also get some assistance from professional communication specialists to make sure that everyone in the company will understand what you plan to say.
Read also: How to Handle a Security Breach in 2020