Do you have an Xfinity TV? Is the Xfinity remote not working? Well, unfortunately, you are not the only one facing this issue.
As of Q4 in 2022, Xfinity had more than 16 million TV subscribers, making it one of the US’s biggest cable TV internet providers. Depending on the location, it offers broadband plans with fiber internet possibilities. Comcast owns consumers’ TV and internet service provider Xfinity. And there are a lot of reasons why this brand is getting popular day by day. And that is because you may get a wide variety of channels, from sports to premium ones like HBO and STARZ, with Xfinity TV.
However, even though the brand is great and provides the users with many things, there can be times when the remote does not work properly. If you want to know the reasons why your Xfinity remote is not working and want to fix it, you have reached the right place!
Keep reading this blog till the end to learn more…
Why Is The Xfinity Remote Not Working?
Although Xfinity remotes are incredibly practical devices, they occasionally have problems. I can thus assist you if you are encountering issues with a malfunctioning Xfinity remote.
Your Xfinity remote could occasionally have problems operating properly. There may be a number of causes for this discomfort.
The remote’s batteries might be low on power or dead, which is one potential explanation. In these circumstances, changing the batteries can frequently fix the problem.
Another probable factor is a signal issue between the remote and the Xfinity set-top box. Make sure that nothing is in the way of the remote’s line of sight with the box, and if it helps, try resetting both the remote and the box.
It is advised to get in touch with Xfinity customer service for additional help if these simple troubleshooting techniques are unsuccessful in fixing the issue. Based on the model of your remote and the equipment you’re using, they can give you detailed troubleshooting information.
Here are some of the common reasons why your Xfinity remote might not be working as it should:
1. Programming Issues
The remote won’t function if it isn’t set up properly for the television. Do not worry if you believe this to be the cause of your Xfinity remote’s malfunction. This will be simple for you to resolve.
2. Drained Batteries
Drained batteries are one frequent cause of an Xfinity remote not working. The remote control may stop working when the batteries are running low or dead.
3. Unresponsive App
If the program does not function properly, it could potentially be a problem. The remote won’t function if the app doesn’t, either.
How To Fix If The Xfinity Remote Is Not Working?
Now that you know what may be the reasons behind your unresponsive Xfinity remote, here are some of the steps that you can take to fix the issues:
1. Troubleshooting The Remote Buttons
- Push a remote control button.
- The batteries run low if the LED does not blink or flashes red five times.
- If required, change the batteries.
2. Reset XR15 Xfinity Remote
- Until the status light becomes green, press and hold the A (triangle) and D (diamond) buttons simultaneously for three seconds.
- Press 9-8-1.
- When the remote is reset, the LED will flicker blue three times.
3. Reset XR11 Xfinity Remote
- Press the Setup button repeatedly until the remote’s top LED turns green from red.
- Press 9-8-1.
- When the remote has been reset, the LED will flash green twice.
4. Reset XR16 Xfinity Remote
With the Xfinity Flex TV box, this Xfinity remote is functional. After aiming the remote at the television, the “Voice” button only has to be pressed. The TV will then start to provide on-screen instructions. To complete the remote and box pairing, adhere to them.
If you have a standard TV, you must first say the “Program Remote” command while pressing and holding the “Voice” button.
From here, all you have to do is follow the directions and test if the remote operates.
5. Reset The Xfinity Remote
On occasion, rebooting the Xfinity remote or programming won’t fix the problem. You might need to reset your Xfinity box if that is the problem you are now experiencing.
It’s easy to carry out this. Simply depress and hold the reset button for around five seconds on your Xfinity box.
As an alternative, you can reset your Xfinity box by following the instructions on the app.
6. Reset XRA Large Remote (Voice)
- Press and hold “Setup” until the light turns green to reset this Xfinity remote control.
- When this occurs, just tap 9-8-1 and watch for the LED to start blinking green.
- Once you notice that it has repeated that action twice, the remote has successfully undergone a factory reset.
7. Pair TV And Remote
The voice-activated, next-generation Xfinity accessibility remote, known as the XRA Large Button Voice Remote, has lighted buttons, a flat, stable back, and detailed button labels. It boasts fine metal directional keys and is simple to hold.
Pairing the remote to a TV Box means it will only control that box unless paired to a different one. If you have multiple TV Boxes and have paired your remote to one of your TV Boxes, ensure you’re using the remote paired to that specific TV Box.
Wrapping It Up!
In case you were searching for the answer to why was your Xfinity remote not working, I hope that this article has been of help to you. If there are any other queries related to the same, feel free to let me know. All you need to do is scroll down until you reach the page’s bottom. Then leave your comments and queries in the box below. And I will be there to answer them all for you!