When the first few denim jeans were made, the manufacturers had no way of knowing that the pockets would serve a single-file purpose one day: storing smartphones.
The core functionality of these devices that have become an important, irreplaceable part of our lives is not just communicating with others. Our smartphones carry a lot more juice than that. They run a whole host of applications serving not just communication but nearly every purpose imaginable.
Businesses all over the world leverage smartphone technology to present a more sophisticated, diversified product offering. Marketing to remote audiences is now possible and more; you won’t find those we-open-tonight leaflets anymore.
With social media, marketing leads of companies can easily make announcements on their handles. If you are a customer and are following said business for updates and discounts, you won’t miss their update.
For a device that runs many applications and is carried by so many people, it is imperative for businesses today to have a platform application that can cater to them all at once.
Creating a business application platform is not a Herculean task; you can design your app by enlisting the aid of software developers. The benefit of technology today is that designing your brand’s business application with no code is now possible.
But why, as a business owner, should you do it? Let’s get right into why you need a complete app for your business.
5 Reasons You Need A Complete App For Your Business
1. A Bunch of Different Software in One Place
When you think about contemplating how the representatives at your organization record, track and manage data, it is not a one-man job.
Does your bookkeeping staff involve one framework for receivables and payables, and do they only utilize one more to enter client orders?
Is the method involved with taking those orders and getting them satisfied and into bookkeeping a time-consuming process? Do workers in your company utilize something else entirely to complete their other tasks apart from bookkeeping?
A complete business application will incorporate a number of different frameworks, so every business work depends on a solitary data set. There is no need to hire expert help – you can make your business app yourself! We’ll get to this at the end.
2. Easy Access to Key Business Insights
Assuming somebody asked you what your typical product’s or business’ edge is, how long could it require for you to tell them that? What might be said about other key figures, sales stats, and marketing data that you need to lock customers or retain them?
For organizations that depend on siloed frameworks and bookkeeping sheets in need of constant manual updating, forming a response or displaying required stats can be delayed.
You must be able to gather these key business insights faster, and this implies there be a consolidated software that collects data from different domains and presents one picture.
Sales, marketing, and legal aspects are all put into one to present to a customer or, if needed, for a business presentation. With a complete app arrangement, employees can get the data they need to actually take care of their responsibilities more.
For instance, salesmen ought to have the option to see a client’s full exchange history and further develop recharging rates while expanding upsell and more.
3. Connecting Better with Customers
Gone are the days of long hours of wait time. You call a business for help, and the answering machine just won’t connect you to customer support. In some cases, some customer support agents never pick up even when there is no queue. This is where your smartphone app will swoop in to save the day. People want quick support without having to wait. With an in-built customer support feature, your work has become easier.
But, how can you manage multiple queries at a time? It is crucial for your business to have a complete app, in this case, a CRM platform where you can address customer concerns quickly and effectively, and in bulk.
Your customers can ask whatever questions they like, availing of answers in mere seconds from a list of options. Also, if they have a special query that your chatbot may not be able to tackle, you can be notified and then rush in to speak. Good customer service changes how you retain customers and bring in more via word of mouth.
4. Boosting Profits – Holiday Sales, Promos, and Discounts
There are not many ways you can boost your profit margin with the old ways. Almost all customer bases have migrated to digital.
You cannot simply choose to market in a place where there are no customers. With a complete business solution containing multiple facilities, you can make use of holiday sales, promos, and discounts much more easily and effectively than without one.
Holiday sales are magnanimous. People wait for the holidays just so they can buy discounted products that are not as abundantly available regularly. An approximate 155 million people in the US shopped on Black Friday in 2021. When there is high demand, the market is yours for the taking. So, keep your eye on the chance and seize it when you see it.
5. The Big Question: How to Create an App With No Code?
Creating application platforms with no code is easy. You will need an app builder. These come with drag-and-drop functionality pre-programmed with customized templates and features.
Since everything is pre-programmed, you do not really need to program anything. There are a number of app builders you can use. Even with no work, you will need to make sure the app you make resonates well with your brand, i.e., color palettes, fonts, and follows any branding guidelines set forth by your business’ marketing and creative department.
Every business must have an app dedicated to showcasing products and supporting customers in today’s world. The competition is tough, and to be heard above the din will require you to play your cards right. You can build your own application platforms and do not need assistance from app developers. It will take you time, but the results will pan out, bearing the fruit of your labor, real soon!