IT organizations from all across the world are looking for vigorous and trim practices in the current time. But, this isn’t a miracle cure or a month’s diet. It’s a process methodology piece, which is known as Six Sigma.
This modern method is a defect reduction methodology, which works brilliantly well in transforming organizations. The essence of this leading technique is to lay focus on the customer experience and quality. The term ‘sigma’ means ideal operation deviations, which pave the way for pointing out as few defects as possible.
Business tycoons emphasize using Six Sigma for all types of companies and functions. Therefore, if your business resources have exhausted beyond the pain point, it’s time to relish the benefits of Six Sigma.
While Six Sigma helps businesses refine and streamline their operations, the methodology also helps in leveraging existing systems for customer benefit. The industry watchers and business pioneers point out best practices for reaping Six Sigma’s success in the IT industry.
Some of these are:
Picking the Right People:
Workers who receive training under Six Sigma methodologies act like SWAT teams that come together to tackle given processes. Then, they break apart and reform to undertake the following challenges.
Depending on the level of Six Sigma training an employee undergoes, whether it’s white, green, or black belt training, their ability for tackling a particular project comes into light. Therefore, it is imperative to tap motivated employees to undergo the training process as it helps produce a high-performance team.
Employees can use these training programs for accelerating their career paths.
The experts recommend remaining cautious about training people first and not handing them over the project right away. After all, teaching them is beneficial as it provides the proper kickstart that an employee needs for handling a project.
Never Substitute Six Sigma for Thinking Process:
IT staffers worldwide find a strong urge to use tools they’re aware of before paving a path for unleashing novel methodologies.
For instance, throwing technology at prevailing business problems, all you’re left with is an imperfect process and new technology. And, thus successful companies employed Six Sigma for reengineering inbound and customer data processing operations.
Company then expanded its character recognition technology for speeding the customer data processing.
Consider Reading: Benefits Of Managed IT Support Services & How To Get Them
Never Let Numbers Bog you Down:
Like prevalent measurement-based systems, Six Sigma can drive you down through too many numbers.
For example, black belt professionals majorly use statistical analysis. However, those data points will not add up unless employees understand what you’re measuring. And, that’s the reason the “define” phase in DMAIC is the most important discipline, which involves very few metrics.
Making use of statistics in varying degrees sounds like the best option. Hearing the word “measure” brings people to get together a control chart immediately. However, it isn’t as important as you think it is; instead, applying the methodology holds much importance.
Six Sigma works wonders in turning an executive’s leadership, which they had launched and forgotten months down the lane. But, if done right, Six Sigma brings about fundamental changes in how an organization conducts its business transactions and makes necessary decisions.
Thus, keeping your business organization from reaping the benefits of the Six Sigma methodology makes no sense!